Privacy Policy
Last updated: March 2026
1. Who We Are
Wayfinder Technology Partners, LLC ("Wayfinder," "we," "us," or "our") is a managed IT services provider operating at wayfindertechpartners.com. Questions about this policy may be directed to [email protected].
2. Information We Collect
We collect information you provide directly when you:
- Submit a contact or inquiry form on this website
- Email or call us directly
- Enter into a service agreement with us
This may include your name, business name, email address, phone number, and information about your IT environment that you choose to share during scoping or onboarding.
We do not use cookies for tracking or advertising. Standard web server logs (IP address, browser type, pages visited) may be retained by our hosting provider (Cloudflare) in accordance with their own privacy policy.
3. How We Use Your Information
We use information you provide to:
- Respond to inquiries and schedule consultations
- Deliver and administer managed IT services under a signed agreement
- Send service-related communications (invoices, maintenance notices, security alerts)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Client Data and Confidentiality
Data processed on behalf of clients as part of a managed services engagement is governed by the Master Services Agreement (MSA) and any applicable exhibits (including Business Associate Agreements where required). Client data is handled in accordance with the confidentiality obligations in those agreements.
5. Third-Party Services
We use third-party platforms to deliver our services (including Microsoft, Cloudflare, and others listed in our service agreements). Each platform's use of data is governed by its own privacy policy. We select vendors with strong privacy and security commitments appropriate to their role.
6. Data Retention
We retain contact and inquiry information for as long as reasonably necessary to respond to your inquiry and for a reasonable period thereafter. Client data is retained per the terms of the applicable service agreement.
7. Security
We take reasonable technical and organizational measures to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at [email protected]. We will respond within a reasonable timeframe.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use of this website after changes constitutes acceptance of the revised policy.
10. Contact
For questions about this Privacy Policy, contact us at:
[email protected]